Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
At Baanch, your privacy is important to us and we strive to protect your personal data. We have created this Privacy Policy to show you the way we handle the information you give to us when you visit our skin & hair care site or when you make purchases and interact with us via our website.
By using our website or accessing any part of the Baanch website, you consent to our practices described in this Privacy Policy and to help us provide you with an environment that is secure, open and reliable.
Information We Collect
Personal Information
When you interact with Baanch, there may be times that we request personal information about you. We collect this information to help us process your order, correspond with you regarding the status of your order, provide you with better customer support.
Order & Payment Information
In order for us to complete your order, we will collect those details related to your order and payment method. We will secure all transactions by utilizing trusted payment gateways to protect your information.
Usage & Technical Information
The information that we may collect includes customer browsing information such as IP Address, Device Type and Website Activity through the usage of Cookies to enhance our website performance, experience and overall use of our customer.
How We Use Your Information
We use the information we collect in the following ways:
- Deliver and fulfill orders placed by you
- Address your inquiries and provide you with support
- Enhance the customer experience with products & services and improve the functionality of the website.
- Send you confirmation emails regarding the status of orders or special promotional emails related to the services provided by us.
- Ensure that Baanch maintains the security of the website from fraudulent activities.
Disclosure of Your Information
We may share your information in the following situations:
Service Providers
Baanch, Inc. has the right to give private information to companies (or individuals) that are used by Baanch to provide payments, deliveries, technical support etc. provided that this information is disclosed only to the minimum extent necessary for Baanch to maintain its operations and deliver its products in an efficient manner.
Legal & Compliance Requirements
Personal information must be disclosed when lawfully requested as a result of legal requirement(s) or processes. Law Enforcement or legal rights and interests must be protected.
Business Protection & Security
Fraud may be prevented by disclosing your personal information to protect the security of a Baanch website or to protect the customers of Baanch or its partners. The disclosure of information is done in a manner that is responsible and is based on the justifiable need for that information.
Data Security
Data security is very important to us at Baanch and we take all necessary precautions to protect your private data. Among our data protection policies are secure systems, limited access, and secure payment processing systems used to conduct business on our site. Although no site can guarantee total security, we are committed to taking all steps possible to protect your data from unauthorized access. Baanch is committed to providing its customers with an enjoyable and secure experience when using our website to purchase skin and hair care products.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access & Update Your Information: You have the right to review, update, or correct your personal information at any time. If any details are inaccurate or outdated, you can contact us and we’ll help make the necessary changes.
- Control Your Communications: You may choose to opt out of promotional emails or marketing messages from Baanch whenever you like. However, you may still receive essential updates related to your orders or account.
- Request Data Deletion: You can request the deletion of your personal data from our records, subject to legal or operational requirements. We handle all such requests responsibly and within applicable regulations.
Children's Privacy
Baanch does not knowingly solicit personal information from children under the age of 13. Our website devoted to skin and hair care is not meant for children but rather is intended for adults.
If we become aware that we have collected personal information about a child not authorized by their parent or guardian, we will promptly remove the information from our systems.
Cookies, Tracking Technology & Analytics
Baanch utilises cookies and similar types of tracking technology to provide customers with a more robust browsing experience, as well as help to enhance customer interaction and enhance site performance. Additionally, cookies are utilised for the purposes of understanding how visitors interact with the site, optimising the customer experience through tailored content, and supporting core website functionality. Cookie management settings can be changed and/or disabled through web browser settings, but doing so may affect the functionality of some areas of the site.
Third-Party Service Providers
When necessary, Baanch may provide third parties with limited amounts of personally identifiable data in order to deliver our services. This includes working with our trusted partners such as payment processors, logistic service providers and web analytics companies to deliver service to you in a variety of ways. Baanch partners with only the most reputable providers, and requires that any such providers whom we work with protect the information of our customers and use such data in a legal, secure and responsible manner according to stringent security and confidentiality protocols.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Changes to This Privacy Policy
Changes to our Practises and Service Offerings and Updates to the Privacy Policy in accordance with Legal Requirements - Baanch reserves the right to amend the Policy from time to time for these reasons. When a change occurs, we will post an updated Policy here along with a date to indicate when the revision was last done. Therefore, we recommend that you check back here periodically to remain informed about how we are protecting and handling your Personal Data/Information while you are using the Service.